Patient Service (Administrative support) Level 1
Training Provider: Temasek Polytechnic
Course Reference: TGS-2024042887
S$1,050
Original: S$3,500
Save S$2,450
About This Course
This is an introductory course to the role of the Patient Service Associate (PSA). PSAs facilitates frontline services in medical settings such as scheduling patient’s appointments, managing feedback and enquiries, payment collection and financial consultations. They also help the doctors and nurses with clinical support such as taking the measurement of height, weight and blood pressure. PSAs provide administrative support when required. They work in various locations such as private and public hospitals and polyclinics.
What You'll Learn
This module will introduce learners to the PSA programme. It will set up expectations and provide an insight into the industry. It will also discuss professional behaviour, workplace health and safety, as well as ethics surrounding patient privacy. The module will also give learners an opportunity to familiarise themselves to hospital management systems (HMS).
Entry Requirements
Pass screening which includes a basic technical test and interview
Course Details
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