Patient Service (Administrative support) Level 3
Training Provider: Temasek Polytechnic
Course Reference: TGS-2024042889
S$1,050
Original: S$3,500
Save S$2,450
About This Course
This is an introductory course to the role of the Patient Service Associate (PSA). PSAs facilitates frontline services in medical settings such as scheduling patient’s appointments, managing feedback and enquiries, payment collection and financial consultations. They also help the doctors and nurses with clinical support such as taking the measurement of height, weight and blood pressure. PSAs provide administrative support when required. They work in various locations such as private and public hospitals and polyclinics.
What You'll Learn
In this final module of the programme, learners will have a chance to pick up skills which will enable them to support other medical personnel in their work such as documentation, assisting in patient consultation, cleaning of medical equipment, and transporting patients from wheelchair to bed (and vice versa). Learners will also be taught how to measure vital statistics of patients and understand the fundamental concepts behind life-saving skills such as CPR and AED. There will be numerous scenario-based practices and simulations in the course of this module which will prepare learners for actual work in a medical setting.
Entry Requirements
Pass screening which includes a basic technical test and interview
Course Details
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