ChatGPT, Gemini, Copilot & New AI Tools for Enhanced Productivity
About This Course
Artificial Intelligence (AI) and Generative AI tools are rapidly transforming the way businesses work, communicate, create content, and improve productivity. This practical hands-on course is designed to help learners understand and apply modern Generative AI tools such as ChatGPT, Google Gemini, Microsoft Copilot, and other emerging AI technologies to enhance workplace efficiency and support digital transformation initiatives.
Participants will explore how AI is being used across industries to improve communication, automate repetitive tasks, generate reports and presentations, support marketing activities, enhance customer engagement, and streamline business processes. The course also introduces practical prompt engineering techniques to help learners interact more effectively with AI tools and generate higher-quality results.
Through real-world examples, demonstrations, discussions, and guided hands-on exercises, learners will gain practical experience in using AI tools for productivity improvement, business applications, content creation, and workplace innovation. The course also covers key considerations such as feasibility analysis, cost-benefit evaluation, responsible AI usage, and implementation strategies for AI adoption within organizations.
By the end of the course, learners will be equipped with practical AI knowledge and workplace-ready skills to identify opportunities for AI-driven improvements and apply AI tools effectively in modern business environments.
Learning Outcomes (LOs)
LO1: Evaluate business models to explore AI-driven digital transformation opportunities.
LO2: Identify AI tools to improve businesses.
LO3: Conduct cost-benefit analyses for Generative AI-driven business innovations within organizational contexts.
LO4: Implement AI Tools to improve business processes.
What You'll Learn
Learners will gain practical experience in:
Using Generative AI tools such as ChatGPT, Gemini, Copilot, Claude, and other emerging AI platforms for workplace productivity and business applications
Applying AI tools for text generation, email drafting, report writing, presentations, meeting summaries, brainstorming, and content creation
Exploring AI tools for audio, image, video, and presentation generation to support marketing, communication, and business operations
Writing effective prompts and applying practical prompt engineering techniques to generate higher-quality AI outputs
Understanding how AI and digital transformation are changing modern workplaces and business operations
Identifying opportunities where AI tools can improve efficiency, automate repetitive tasks, and enhance business productivity
Conducting comparative analyses of business models and evaluating how AI technologies can support innovation and digital transformation
Assessing the feasibility, benefits, risks, and potential impact of AI adoption within organizational contexts
Developing practical strategies and roadmaps for implementing AI-driven initiatives in the workplace
Applying AI tools to support communication, digital marketing, reporting, customer engagement, and business process improvements
Gaining hands-on experience through guided exercises, demonstrations, discussions, and real-world workplace scenarios
By the end of the course, learners will have the confidence and practical skills to leverage AI tools effectively for workplace productivity, business innovation, and digital transformation initiatives.
Entry Requirements
The learners must declare their working experience and academic qualifications that validates their basic knowledge.
Knowledge and Skills
• Possess basic information and communication technology (ICT) skills
• Minimum 3 GCE ‘O’ Levels Passes including English or WPL Level 5 (Average of Reading, Listening, Speaking & Writing Scores)
Attitude
• Positive Learning Attitude
• Enthusiastic Learner
Experience
• Minimum of 1 year of working experience.
• Minimum 18 years old
All applications will be reviewed and vetted by the course administrator to ensure the suitability and authenticity of the documents. If any learner is deemed not suitable, he/she will not be admitted to the course.