WSQ Capstone Project - IT system support (SF) (Synchronous and Asynchronous E-Learning)
About This Course
The "Capstone project - IT system support" module offers learners practical experience in applying their knowledge and skills in IT system support. Participants will acquire expertise in system configuration, integration, and troubleshooting. They will develop the ability to determine appropriate network components and establish secure connections. Learners will also gain proficiency in testing system compatibility and configuring authorization and authentication for secure system access.
The module emphasizes the implementation of storage services and the planning of operating system upgrades and migrations. Learners will understand the importance of efficient storage management and learn to minimize disruptions during upgrades. Practical projects throughout the module will focus on troubleshooting operating systems and network issues, allowing learners to apply their knowledge and problem-solving skills to ensure smooth IT system operation.
By the end of the module, learners will have the necessary knowledge and skills to perform basic compatibility assessments, integrate system components according to a plan, and troubleshoot operating systems and network problems. These abilities will enable them to ensure optimal functioning of organizational IT infrastructure.
What You'll Learn
Duration of this course is 60.5 hours
Project Tasks
1. Task 1: Identify and select appropriate network components based on system requirements.
2. Task 2: Establish connections between network components to ensure a functional network infrastructure.
3. Task 3: Conduct compatibility tests to ensure the seamless integration of system components.
4. Task 4: Configure authorization and authentication mechanisms for secure system access.
5. Task 5: Implement storage services to efficiently manage and store data.
6. Task 6: Develop an operating system upgrade and migration plan to minimize disruptions.
7. Task 7: Troubleshoot operating system and network issues and resolve problems effectively.
Learning Outcomes
1. Demonstrate proficiency in configuring system components, establishing secure connections, and troubleshooting operating systems and network issues to ensure optimal functioning of organizational IT infrastructure.
2. Apply their knowledge to conduct basic compatibility assessments, integrate system components according to a plan, and configure authorization and authentication for secure system access.
3. Showcase their ability to effectively manage storage services, plan operating system upgrades and migrations, and minimize disruptions during system upgrades to maintain smooth IT system operation.
4. Develop hands-on experience through practical projects focused on troubleshooting operating systems and network issues, applying problem-solving skills to ensure efficient IT system support.
5. Demonstrate their capability to apply learned concepts and methodologies to real-world scenarios, enhancing their readiness to address diverse challenges in IT system support roles.
Entry Requirements
Minimum 1 credit in N Level or its equivalent
Minimum 1 year experience in any field