Creative Problem Solving
About This Course
• Conduct problem identification process to scope for potential issues
• Apply questioning techniques to identify decisions for solving problems
• Suggest potential solutions to solve problems
• Develop and evaluate experiments on potential solutions and report outcomes to stakeholders
• Design criteria to monitor and measure impact of implementation of potential solutions
What You'll Learn
The course further delves into the formulation of corrective actions and the practical application of these solutions. Learners are taught to think creatively, considering possible outcomes and necessary resources, enhancing the efficiency and productivity of their organization. The journey ends with testing, evaluating, and reporting on these solutions, followed by monitoring their implementation to assess and ensure their impact. This comprehensive structure empowers learners to not only devise innovative solutions but also to effectively implement and evaluate them, making problem solving an indispensable tool for professionals seeking to excel in dynamic business environments.
Entry Requirements
Basic understanding of workplace norms and expectations.
Willingness to learn and adapt to new skills.
No prior experience required.
English Requirement: Basic proficiency in English, able to understand and communicate simple instructions.
(For courses infused with GenAI, intermediate proficiency in manipulating information in Office applications and browsers is required)
• Hardware & Software
o This course will be conducted as a Face to Face or a Virtual Live Class (VLC) via Zoom platform.
o Participants must own a Zoom account and have a laptop or a desktop with “Zoom Client for Meetings” installed. Download from zoom.us/download.