Microsoft 365 Copilot for Teams
About This Course
Microsoft 365 Copilot for Teams equips participants with practical skills to use AI to improve communication, collaboration, and productivity within Microsoft Teams. Participants will learn how Copilot can assist with preparing meetings, summarizing discussions, identifying key decisions, extracting action items, and reviewing conversations they may have missed.
The course explores how to use natural-language prompts to draft messages, refine responses, generate meeting agendas, organize ideas, and transform Teams discussions into structured notes and follow-up plans. Participants will also learn to apply Copilot across chats, channels, meetings, and shared workplace content to locate information and coordinate work more effectively.
Through hands-on workplace scenarios, learners will practise prompting techniques, verify AI-generated outputs, manage tasks arising from meetings, and improve collaboration across teams. The course also addresses responsible AI usage, data privacy, information security, permissions, and appropriate human oversight. By the end of the course, participants will be able to use Microsoft 365 Copilot for Teams to reduce administrative work, improve meeting outcomes, and support faster, more informed teamwork.
What You'll Learn
LO1: Develop technology implementation plans and business processes for Microsoft Teams.
LO2: Develop control procedures for Microsoft Teams administration to manage security.
LO3: Evaluate the integration of Microsoft Teams to ensure alignment with business objectives.
LO4: Develop optimization plans for Microsoft Teams to improve business operations.
Topics Covered:
Topic 1: Getting Started with Microsoft 365 Copilot in Teams
Topic 2: AI-Powered Chats, Channels and Team Collaboration
Topic 3: Copilot for Meetings, Summaries and Action Items
Topic 4: Responsible AI, Data Security and Workflow Optimization
Entry Requirements
Knowledge and Skills
• Able to operate using computer functions
• Minimum 3 GCE ‘O’ Levels Passes including English or WPL Level 5 (Average of Reading, Listening, Speaking & Writing Scores)
Attitude
• Positive Learning Attitude
• Enthusiastic Learner
Experience
• Minimum of 1 year of working experience
Target age group: 21-65 years old