Fundamentals of Systems Thinking in Healthcare
About This Course
This course will enable participants to apply systems thinking to define and understand health systems and healthcare services design and delivery, analyse causes and constraints of current gaps and limitations, and identify high-impact improvement opportunities and solutions. Specific learning objectives include:
- Seeing Systems: Learn Systems Thinking (ST) as a new language to individually and/or collectively reflect, appreciate and discuss about our own health systems and services.
- Understanding Systems: Harness commonly used frameworks and models to understand the patterns and behaviours of health systems and services.
- Working with Systems: Embody and prescribe more effective actions and interventions in your health systems and services that optimise outcomes while minimising unexpected and undesirable side effects or consequences of your actions.
What You'll Learn
When confronted by large socially and technologically complex systems, with things you are dissatisfied and anxious to fix, you cannot just step in and set about fixing them with much hope of helping. Good intentions alone are insufficient. Without the right approaches and tools, we often end up making it worse, and this is one of the sore discouragements of our time.
Systems Thinking (ST) is a philosophy and discipline of thinking about structural and interdependent causes of conditions and consequences of actions. Skilled application of ST and its many tools in healthcare promises to help stewards of health and healthcare systems increase their personal leadership effectiveness, as well as accelerate the changes they want to make and attain better outcomes for people and populations under their charge.
Entry Requirements
A minimum requirement of a bachelor’s degree and/or two years’ work experience