Specialized Communication Skills in Palliative Care
Training Provider: SILVER CAREGIVERS CO-OPERATIVE LIMITED
Course Reference: TGS-2024044727
S$200
About This Course
Underpinning Knowledge
• Build self-awareness to learn about one’s strengths and limitations when communicating with palliative care recipients
Attitude
• Be responsive to the feelings and needs of palliative care recipients
Skills
• Demonstrate empathy when dealing with palliative care recipients
• Apply the appropriate communication model/technique when communicating with palliative care recipients
• Be able to invite a two-way meaningful dialogue that builds trust with palliative care recipients
• Be able to handle and respond to sensitive questions asked by palliative care recipients and/or family members
What You'll Learn
1. Building Self Awareness as a caregiver when managing Palliative Care Recipients
2. Fundamental Aspect of Human Interaction in Palliative Settings
3. Sender-Receiver-Encoder-Decoder
4. Difficulties communicating with someone who is dying or from incurable disease
5. What happens if we fail to communicate with palliative care recipients
6. What are Feelings and What are Unspoken[Felt] Needs of Palliative Care Recipients
7. Difference between Hearing and Listening [Active Listening Skills]
8. Barriers to Effective Listening
9. What is Empathy and What is Sympathy
10. EVE Communication Model for Palliative Care recipients
11. Importance of Building Trust and Rapport with Palliative Care recipients
12. Handling Emotional Conversations [end of life matters] and Dealing with Uncertainty
13. Handling Different Reactions
14. Responding Effectively to palliative care recipients
2. Fundamental Aspect of Human Interaction in Palliative Settings
3. Sender-Receiver-Encoder-Decoder
4. Difficulties communicating with someone who is dying or from incurable disease
5. What happens if we fail to communicate with palliative care recipients
6. What are Feelings and What are Unspoken[Felt] Needs of Palliative Care Recipients
7. Difference between Hearing and Listening [Active Listening Skills]
8. Barriers to Effective Listening
9. What is Empathy and What is Sympathy
10. EVE Communication Model for Palliative Care recipients
11. Importance of Building Trust and Rapport with Palliative Care recipients
12. Handling Emotional Conversations [end of life matters] and Dealing with Uncertainty
13. Handling Different Reactions
14. Responding Effectively to palliative care recipients
Course Details
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