Higher Nitec in Customer Experience

Training Provider: Institute of Technical Education
Course Reference: TGS-2024045825
S$1,060

About This Course

In this course, you will learn the critical importance of customer experience in today�s business landscape. Students will be exposed to various tools to discover practical strategies and frameworks for designing and delivering outstanding customer experiences across various touchpoints, from initial engagement to post-purchase support.

What You'll Learn

In this course, you will learn the critical importance of customer experience in today�s business landscape. Students will be exposed to various tools to discover practical strategies and frameworks for designing and delivering outstanding customer experiences across various touchpoints, from initial engagement to post-purchase support.

Entry Requirements

5 GCE �O� level qualifications and meet the minimum entry requirements of the course or Nitec qualification with minimum cumulative GPA requirement or GCE �N� (Academic) qualifications: A total of 19 points or less for English, Mathematics and three other subjects (ELMAB3), excluding CCA bonus points. For details, please refer to https://www.ite.edu.sg/admissions/full-time-courses

Course Details

Duration 2800 hours
Language English
Training Commitment Full Time
Total Enrolled New course
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