IT Infrastructure Planning and Optimisation (Part of SCTP)
About This Course
The IT Infrastructure Planning and Optimisation course is designed to equip trainees with the essential knowledge and skills necessary to strategically plan, design, and optimise robust and efficient IT infrastructures. Through this comprehensive module, trainees will gain a deep understanding of stakeholder requirements, empowering them to assess and address both current and future capacity needs effectively. The course emphasises the principles of system architecture, focusing on scalability, reliability, and security to ensure that trainees can navigate the complexities of modern IT environments.
What You'll Learn
• Design robust and scalable IT infrastructures that reliably meet performance expectations by selecting appropriate architectures for servers, networks, storage, and data backup/recovery methods.
• Apply knowledge of virtualisation and cloud technologies to select appropriate cloud service models and deploy infrastructure effectively in cloud-based projects.
• Evaluate the IT security policies, authentication, and authorisation mechanisms in identity and access management to address threats and vulnerabilities, including fulfilling the regulatory and audit compliance requirements.
• Discuss key IT service delivery frameworks and methodologies, including ITIL and COBIT, change management, and release practices, enabling them to manage SLAs effectively for enhanced organisational efficiency and customer satisfaction.
• Enhance system or network efficiency and responsiveness by identifying and mitigating performance bottlenecks, implementing monitoring solutions, and utilising performance metrics to proactively address potential issues in a high performance IT environment.
• Document and communicate complex infrastructure designs effectively, including capturing system architecture, configuration, and operational procedures to convey technical information clearly within cross-functional teams.
Entry Requirements
• WPLN Level 6
• Advanced Certificate in IT Infrastructure and Operations; OR
• Mature candidates (≥ 30 years old with 8 years’ work experience in IT infrastructure and operation); OR
• Candidates with other qualifications will be considered on a case-by-case basis