SkillsFuture for Digital Workplace (SFDW) 2.0 (Tourism) (Inclusive of Hotel / Accommodation Services)
About This Course
- SkillsFuture for Digital Workplace 2.0 (SFDW 2.0) is designed to equip learners from tourism industry with essential digital skills to stay relevant and confident in today’s rapidly evolving workplace.
- Through practical, hands-on learning, participants will explore Artificial Intelligence, emerging digital AI tools such as Claude, ChatGPT, Copilot, and more while developing skills in data analytics, cybersecurity and automation.
- Learners will discover how these technologies can be applied to everyday work tasks to improve productivity, streamline processes and make better use of digital resources.
- Whether you are looking to strengthen your digital confidence, work more efficiently or adapt to new ways of working, this programme provides practical skills that can be applied in both your professional and personal life.
What You'll Learn
Entry Requirements
Beginners and non-technical individuals who need to better leverage digital tools and understand the modern digital landscape within the Tourism sector, including Hotel and Accommodation Services.
This course is also designed for tourism professionals and hospitality executives seeking to develop a strategic understanding of digital and Generative AI technologies. It is ideal for individuals aiming to optimise workplace productivity with tools like Microsoft Co-pilot and Google Gemini, adopt innovative digital marketing techniques, and lead digital transformation initiatives to enhance their organisations in the Tourism industry.
Candidates MER:
- 16 years and above
- No formal qualification
- Able to speak, listen, read, and write English at a proficiency level not lower than the ES WSQ Level 4 WPL
- Able to manage calculations at a proficiency level not lower than the ES WSQ Level 4 WPN
- Possess foundational digital literacy skills required at the workplace