Leadership Excellence: Mastering Manpower Planning and Relationship Management
About This Course
This programme is catered for learners undergoing training for upskilling through the Progressive Wage Model (PWM) Scheme. This course is necessary to enhance organizational effectiveness, manage change, and improve employee engagement by providing training in people and relationship management. It aims to reduce conflicts within teams through effective communication and aligning manpower resources with organizational goals. By fostering higher levels of employee engagement and strategically positioning the workforce, this training ensures that the organization is well-equipped to meet its objectives and adapt to the dynamic business environment.
What You'll Learn
LO2: Evaluate team performance using relevant criteria in accordance with the service operations plan, demonstrating self-regulatory and motivation and understanding of team dynamics.
LO3: Gather feedback and data on team performance to inform decision-making processes, demonstrating empathy, active listening skills and social skills.
LO4: Analyze current tasks, roles, responsibilities, and job competencies to identify areas for improvement, showing self-regulation and social awareness
LO5: Identify techniques for optimizing manpower resources and enhancing job productivity, demonstrating self-regulation and innovative problem-solving skills.
LO6: Communicate manpower plans, conduct meetings to explain rationale taking into consideration of empathy and social skills.
Entry Requirements
Working Experience:
• Minimum 2 years of working experience
Academic Requirements:
• Lower Secondary WPLN Level 4
Target Age:
• Age 23 and above:
Prerequisites and Prior Knowledge:
• Basic Professional Experience:
• Basic Communication Skills: