Specialist Certificate in Operation Excellence and Process Improvement (Synchronous & Asynchronous e-Learning)
About This Course
Organisations generate value through the delivery of their products and services to customers. This value creation is a sequence of interconnected processes. To excel in the eyes of both customers and stakeholders, organisations must exhibit adept process management. Underperformance primarily arises from deficiencies in processes and their interaction with people and technology. At its core, performance enhancement entails the transformation of the way organisations create and deliver value to their customers through their processes. The operational excellence micro-credential is designed to equip participants with the knowledge and skills necessary to optimise and enhance operational management and processes within an organisation. The course series focuses on 4 core competencies, namely: (1) Process Management, (2) Total Quality Management, (3) Lean Six Sigma, and (4) Supply Management
What You'll Learn
1. Analyse key business processes.
2. Integrate quality management principles into an organisation’s systems.
3. Manage continuous improvement projects to optimize an organisation's systems and processes.
4. Manage inventory risk to satisfy demand at the lowest possible inventory costs.
Entry Requirements
1. Analytical skills in problem-solving and decision making
2. Basic statistics
3. Basic writing skills to create content and complete written exercises.
4. Communication skills