Using Data to Support Organisational Change

The purposes of the collection and use of data in organisations, and the tools used to analyse the data, may be deployed for innovation, development and exploration, or as a means of control of employees. Metrics encompass numerical insights into what is happening as reflective of behaviour; analytics on the other hand, produce more sophisticated insights, such as explaining causes of events and projecting future event occurrence, thus aiding decision making. By applying what learners have learnt so far, they will learn to differentiate between rhetoric and reality in this often vendor-driven field. They will be exposed to HR literature and literature focusing on development and innovation in relation to the use of data and analytics. Using provided case studies and their own or a selected organization, they will evaluate the effectiveness of analytics in relation to learning, innovation and change and strategic purposes.

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