Leading and Motivating Difficult Employees (Classroom & Synchronous e-Learning)
About This Course
This course focuses on the complexities of managing and motivating challenging employees in a professional setting. Participants will gain a deep understanding of the factors that contribute to difficult employee behaviors and will be equipped with a comprehensive toolkit of strategies and skills to effectively manage and motivate these employees.
Through this course, participants will explore:
• Techniques for identifying difficult employees.
• An in-depth examination of what makes employees difficult, using the Interactionist framework.
• The impact of organizational structures, reward systems, management styles, and individual characteristics on employee behaviors.
• The concept of Person-Role-Job (Mis)fit and its implications.
• Proven strategies for leading and harnessing the potential of ""difficult"" employees.
This course is essential for those who are tasked with leading and managing teams in dynamic and complex environments, ensuring that you are equipped with the knowledge and skills necessary to transform challenging employees into valuable assets.
Preclusion: For NUS students undertaking this course THEN must not read BMH5107 - Leading and Motivating Difficult Employees.
What You'll Learn
1. Diagnose the factors that lead to ""difficult"" employee behaviours.
2. Analyse the role of organizational structures, management styles, and individual characteristics in influencing employee misbehaviours.
3. Develop strategies that managers can implement to effectively lead ""difficult"" employees and harness their potential.
Entry Requirements
Course Preclusion: IF undertaking this course THEN must not read BMH5107 - Leading and Motivating Difficult Employees