Mastering Omotenashi: Elevating Service to Sales
Training Provider: NTUC LEARNINGHUB PTE. LTD.
Course Reference: TGS-2024051369
S$325
Original: S$650
Save S$325
About This Course
At the end of this course, participants will achieve the following objectives:
1. Effectively prepare for product demonstrations, ensuring sufficient stock, meeting technical requirements, and adhering to organizational security guidelines.
2. Apply effective selling strategies to recommend suitable product/service to customers’ needs and preferences.
3. Effectively handle customer inquiries, comply with relevant regulations, and close sales professionally.
What You'll Learn
Participants will learn the following course outline:
LU1: Product Demonstration Preparation and Logistics
LU2: Effective Product Demonstrations and Sales Techniques
LU3: Effective Customer Service and Sales Closing
LU1: Product Demonstration Preparation and Logistics
LU2: Effective Product Demonstrations and Sales Techniques
LU3: Effective Customer Service and Sales Closing
Entry Requirements
Participants are required to have the ability to converse, read and write in English. Minimum Lower Secondary Education or WPLN Level 3 and above.
Course Details
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Note: To apply for this course, visit or contact the training provider directly.
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