WSQ Interact with and Serve Food & Beverage Guests
Training Provider: Republic Polytechnic
Course Reference: TGS-2024052164
S$218
Original: S$435
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About This Course
At the end of this course, participants will be able to:
• Interaction with Guests and Customers
• Greet, lead, seat and serve guest (restaurant service flow)
• Taking food and beverage orders
• Serving Beverages, Picking-up Food Orders, Serving Food
• Presenting bills
• Assisting guest with departure
• Explain the rationale behind the various steps of the mise-en-place
• Explain the importance of service recovery.
• Demonstrate competency and proficiency in handling service recovery and guest's complaints.
What You'll Learn
This course is designed to equip participants with the fundamental skills and knowledge required to interact with and serve Food & Beverage (F&B) guests effectively in a hospitality setting. Emphasizing customer service excellence, participants will learn the art of hospitality, enhancing their ability to
create memorable experiences for their guests.
create memorable experiences for their guests.
Entry Requirements
Proficiency in English
Course Details
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Note: To apply for this course, visit or contact the training provider directly.
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