CX Leaders - Design, Implementation and Innovation
Training Provider: NTUC LEARNINGHUB PTE. LTD.
Course Reference: TGS-2025052481
S$550
Original: S$1,100
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About This Course
This course focuses on understanding customer needs and expectations, designing innovative solutions to address them, and evaluating these solutions to ensure they meet quality standards and customer satisfaction.
What You'll Learn
LU1: Unlocking the Voice of the Customer
LU2: Developing Innovative Solutions
LU3: Validating Innovations towards perfection
LU2: Developing Innovative Solutions
LU3: Validating Innovations towards perfection
Entry Requirements
Participants are required to have the ability to converse, read and write in English. Minimum Lower Secondary Education or WPLN Level 4 and above.
Course Details
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