CX Leaders - Design, Implementation and Innovation

Training Provider: NTUC LEARNINGHUB PTE. LTD.
Course Reference: TGS-2025052481
S$550
Original: S$1,100
Save S$550

About This Course

This course focuses on understanding customer needs and expectations, designing innovative solutions to address them, and evaluating these solutions to ensure they meet quality standards and customer satisfaction.

What You'll Learn

LU1: Unlocking the Voice of the Customer
LU2: Developing Innovative Solutions
LU3: Validating Innovations towards perfection

Entry Requirements

Participants are required to have the ability to converse, read and write in English. Minimum Lower Secondary Education or WPLN Level 4 and above.

Course Details

Duration 16 hours
Language English
Training Commitment Full Time
Total Enrolled New course
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Note: To apply for this course, visit or contact the training provider directly.

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