Shielding Vulnerable Customers from Potential Financial Abuse

About This Course

This course provides a comprehensive introduction to identifying and addressing elderly financial abuse, focusing on key needs and concerns of senior individuals. Learners will develop skills in recognizing signs of financial abuse, detecting suspicious financial activity, and applying senior service techniques for prevention. The course covers organizational protocols, client referrals, and psychological support strategies. Ideal for beginners, this training equips participants with practical knowledge to enhance their competency in senior care services, addressing a growing concern in elder care. Completing this course will open opportunities for career advancement and improve job performance in sectors related to elder care and social services.