Transforming Workforce Learning and Performance with Generative Artificial Intelligence
About This Course
This course is designed to enable learning and development professionals, Human Resource practitioners, and business leaders to apply generative Artificial Intelligence tools effectively in workplace learning and performance enhancement. Participants will gain the ability to design, develop, and deploy Artificial Intelligence-powered solutions, such as conversational and generative chatbots and video resources, to create engaging and efficient training environments. By the end of the course, participants will be able to implement Artificial Intelligence-driven strategies to enhance learning outcomes, improve employee performance, and drive engagement with stakeholders in their organisations.
Participants will develop real-world Artificial Intelligence tools such as:
- Artificial Intelligence-powered chatbots by identifying specific learning needs
- Rapid content creation where learners will use Artificial Intelligence tools to design and produce video resources and infographics that align with organisational training goals.
- Integrating these tools into workplace learning strategies to achieve measurable performance improvements.
What You'll Learn
Participants will be able to effectively integrate Artificial Intelligence technologies, from chatbots to infographics and Artificial Intelligence-generated video content, into workplace learning context and related applications below to drive workplace performance:
- Enhance employee learning and support using innovative Artificial Intelligence-driven tools.
- Develop interactive learning resources (such as chatbots and videos) that provide real-time assistance, saving training resources.
- Streamline content creation for training programs, allowing for faster adaptation and deployment of learning materials.
By the end of the course, participants will be able to:
1. Describe what and how generative Artificial Intelligence is transforming jobs and tasks at workplace
2. Identify opportunities to adopt and implement generative Artificial Intelligence tools in the workplace.
3. Curate Artificial Intelligence-powered learning support resources to drive workplace learning and performance in organisation context.
4. Develop one Artificial Intelligence-generated solution to support workplace learning and performance.
5. Explore strategies to implement the developed Artificial Intelligence-generated solution effectively at workplace.
Entry Requirements
Participants must be computer literate and Diploma holder with at least 1 year of working experience.