Service Experience Design
Training Provider: Institute of Technical Education
Course Reference: TGS-2025053251
S$582
Original: S$1,940
Save S$1,358
About This Course
On completion of this module, trainees should be able to develop, strategise and execute point-to-point customer service experience through service quality. Trainees should be able to assess opportunity and cost in bridging service gaps to enhance customer experience and service delivery.
What You'll Learn
Develop point-to-point customer service experience solutions
Administer customer service experience solutions
Implement design solutions/ approaches for service gaps
Administer customer service experience solutions
Implement design solutions/ approaches for service gaps
Entry Requirements
Subject to a screening process to assess suitability for the course
Course Details
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Note: To apply for this course, visit or contact the training provider directly.
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