Gear up! Essential Skills for Career Transformation and Professional Growth
About This Course
This module equips participants with the essential skills needed to navigate today’s evolving workplace. By focusing on mindset development, critical thinking, automation, and AI technologies, this module empowers participants to embrace industry changes and improve their career prospects.
The module includes:
1. Mindset Transformation for the Workplace: Learn how to adopt a growth mindset to adapt to industry shifts, embrace new technologies, and boost productivity. Explore case studies to understand the role of mindset in driving innovation and managing change.
2. Creative and Critical Thinking at the Workplace (Basic): Employ techniques to solve workplace challenges creatively and critically. Enhance your decision-making and problem-solving abilities using proven tools and methodologies.
3. Robotic Process Automation (Basic): Discover how to automate processes and increase efficiency in business operations. Gain hands-on experience with RPA tools, helping you contribute to higher-value tasks and improve organisational productivity.
4. Generative AI and ChatGPT for Business: Explore how generative AI and ChatGPT can revolutionise business functions. Learn to use these technologies to automate tasks and generate new content, boosting productivity without needing programming knowledge.
This module is perfect for participants looking to reskill or upskill, enabling them to thrive in a rapidly transforming work environment and future-proof their careers.
What You'll Learn
1. Discover possibilities of the changing workplace
2. Craft individual and team purpose in the changing workplace
3. Explain the concepts of fixed and growth mindsets
4. Develop strategies to enhance effectiveness at the workplace
5. Identify characteristics of creative and critical thinkers
6. Understand the phases of creative and critical thinking
7. Learn various creative and critical thinking strategies
8. Apply various creative and critical thinking strategies
9. Recognise assumptions and fallacies
10. Understand barriers to creative and critical thinking
11. Explain what is RPA and how it can help to automate processes
12. Develop RPA solution for data entry
13. Develop RPA solution for data scraping
14. Develop RPA solution for Excel and Email processes
15. Troubleshooting RPA exceptions
16. Identify internal processes suitable for RPA implementation
17. Develop RPA scripts using learner’s selected process
18. Describe how Generative AI and Large Language Models (LLM) like ChatGPT function
19. Use the process of fine-tuning, prompt-tuning, prompt engineering with human feedback
20. Apply Generative AI to content creation process
21. Apply ChatGPT to data analysis and automation
22. Apply ChatGPT to customer engagement and support
23. Apply ChatGPT to improve office productivity
24. Describe the risks and steps required to use ChatGPT ethically and responsibly
Entry Requirements
Higher NITEC or Diploma