WSQ Provide Support Services to Persons with Dementia (Level 1)
Training Provider: NTUC LEARNINGHUB PTE. LTD.
Course Reference: TGS-2025054236
S$165
Original: S$329
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About This Course
The course follows a structured learning progression that begins with understanding the clientele, moves on to dementia-specific skills, incorporates practical caregiving techniques, emphasizes workplace safety, and concludes with self-care strategies. This sequence ensures that learners gain a strong foundation, practical application, safety aware-ness, and emotional resilience, making them well-prepared for dementia support roles.
What You'll Learn
LU1: Introduction to Clientele Services for Seniors
1. Understanding the Aging Process and Its Impact on Needs
2. Challenges Faced by Seniors and Their Caregivers
LO1. Identify the needs and challenges of senior customers, including those with dementia
LU2: Recognizing and Assisting Customers with Dementia
1. Recognizing Early and Advanced Signs of Dementia
2. Effective Communication Strategies for Persons Living with
Dementia
LO2. Identify signs of dementia and apply appropriate communication techniques
LU3: Safe Assistance and Escorting in Premises
1. Understanding and Using Transport Devices and Mobility Aids
2. Safe Operating Procedures for Transport Devices and Walking
Aids
LO3. Apply safe escorting techniques for dementia customers
LU4: Workplace Safety and Compliance
1. Identifying Safety Risks
2. Emergency Response and Incident Handling
LO4. Explain workplace safety measures when assisting dementia customers
LU5: Emotional Management and Self-Care
1. Practical Self-Care Techniques for Stress Management
2. Creating a Supportive Workplace Culture for Employee Well-being
LO5. Demonstrate self-care techniques to manage stress when assisting customers with dementia
1. Understanding the Aging Process and Its Impact on Needs
2. Challenges Faced by Seniors and Their Caregivers
LO1. Identify the needs and challenges of senior customers, including those with dementia
LU2: Recognizing and Assisting Customers with Dementia
1. Recognizing Early and Advanced Signs of Dementia
2. Effective Communication Strategies for Persons Living with
Dementia
LO2. Identify signs of dementia and apply appropriate communication techniques
LU3: Safe Assistance and Escorting in Premises
1. Understanding and Using Transport Devices and Mobility Aids
2. Safe Operating Procedures for Transport Devices and Walking
Aids
LO3. Apply safe escorting techniques for dementia customers
LU4: Workplace Safety and Compliance
1. Identifying Safety Risks
2. Emergency Response and Incident Handling
LO4. Explain workplace safety measures when assisting dementia customers
LU5: Emotional Management and Self-Care
1. Practical Self-Care Techniques for Stress Management
2. Creating a Supportive Workplace Culture for Employee Well-being
LO5. Demonstrate self-care techniques to manage stress when assisting customers with dementia
Entry Requirements
Post Secondary, O levels, A levels, ITE, Diploma
Course Details
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