WSQ Diploma in Social Services
About This Course
The learning objective of the WSQ Diploma in Social Service is to train individuals who have no prior experience in the sector but already working in the Social Service sector, particularly but not limited to, the Community Care spaces like Senior Activity Centres / Active Aging Centres / Active Aging Care Hubs, to work with and manage volunteers & clients with professionalism. On top of that, he/she will develop and implement programmes to suit the needs of the clients.
What You'll Learn
Module 1: Ethical Practices in Social Service Management (SSC-PVE-4010-1.1)
• Apply ethical, cultural inclusivity and legal standards in practice to safeguard rights and interests of clients
These modules are mapped to:
Module 2: Effective WSH Management and Compliance (SSC-WSH-4008-1.1)
• Implement and evaluate Workplace Safety and Health systems and measures to provide and maintain a safe working environment
Module 3: Team Management and Development (SSC-PDV-4045-1.1)
• Manage team performance and development through effective communication, conflict resolution and negotiation skills
Module 4: Volunteer Programme Management and Development (SSC-CFC-4047-1.1)
• Develop volunteer programmes and management strategies to build support and commitment within the work team
Module 5: Create Positive Stakeholder Relationships (SSC-BIN-4010-1.1-1)
• Build positive and trustworthy relationships with stakeholders to maximise work performance
Module 6: Lead Social Service Programmes Development (SSC-PMT-4022-1.1)
• Develop innovative social service programmes to improve workplace practices, productivity and service outcomes
Module 7: Guide Social Service Programme Direction (SSC-PMT-5022-1.1)
• Set programme development strategies and directions to respond to emerging needs of senior clients
Module 8: Lead Social Service Programmes Implementation (SSC-PMT-4024-1.1)
• Implement and monitor fundraising programme to ensure the programme objectives were met
Module 9: Effective Policy Implementation (SSC-POL-4005-1.1)
• Manage social policy implementation plans and strategies to ensure the implementation plans are realistic and feasible
Module 10: Facilitate Financial Excellence and Risk Management (SSC-BIN-4062-1.1-1)
• Manage financial performance and risk measures to
Entry Requirements
Our target audience are those who are 25 years old and above with at least 3 years of working experience in any industry. The required skills and knowledge for this course are as follows:
• Minimum GCE A’ Level / Diploma and/or able to read, write, listen and speak of English to a proficiency level equivalent to Employability Skills System Workplace Literacy (WPL) Level 5; and count to a proficiency level equivalent to Employability Skills System Workplace Numeracy (WPN) Level 5
• Able to operate a personal desktop computer / laptop with Level 2 basic computing and applications skills
• Be motivated to learn and possess positive attitude towards work and commitments.
• Have interest in community and social work.
Required years of experience in relevant Domain
- No prior experiences required.
Measures to ascertain learner suitability:
Appropriate guidance and advice on the suitability of the programme available will be provided for prospective learners.