WSQ Support & maintain Operating systems (SF) (Classroom and Asynchronous E-Learning)
About This Course
The Support and Maintain Operating Systems" module offers participants a comprehensive understanding of endpoint management and device enrollment, enabling them to configure profiles for users and devices effectively. Exploring application management, authentication, compliance, and endpoint security, participants gain insights into managing these critical facets using both on-premises and cloud-based tools. This knowledge equips learners with the proficiency needed to navigate the complexities of modern operating systems.
Through hands-on projects like "Enterprise Desktop Life Cycle Management," participants delve into the various phases of the enterprise desktop life cycle. This includes a detailed exploration of each phase, providing a nuanced understanding of the life cycle model. Additionally, the project "Configuring Endpoint Security using Intune" enables participants to apply their knowledge by configuring the Windows Security Experience and Microsoft Defender Antivirus policy in Intune. By syncing managed devices and verifying configurations, participants develop practical expertise in endpoint security management. These projects ensure that participants not only comprehend the theoretical aspects of operating system support and maintenance but also acquire the practical skills necessary for effective implementation and management in real-world IT environments.
What You'll Learn
Instructional Units
1. Explore endpoint management and device enrollment
2. Configure profiles for user and devices
3. Examine application management.
4. Manage authentication, compliance and end-point security
5. Deploy using on-premises and cloud based tools
Learning Outcomes - Knowledge:
By the end of this module, learners will be able to:
1. Explain the concepts of endpoint management and device enrollment in both cloud and on-premises environments.
2. Describe the purpose and configuration of user and device profiles across various operating systems.
3. Identify the tools and methods used for application management, including deployment and policy enforcement.
4. Understand authentication methods, compliance policies, and endpoint security strategies in modern operating system environments.
5. Explain how on-premises and cloud-based deployment tools support enterprise-scale operating system management.
Learning Outcomes - Skills
By the end of this module, learners will be able to:
1. Synchronize identities using Azure AD Connect and manage device registration with Azure Active Directory.
2. Configure device settings using profiles for iOS, iPadOS, and Windows operating systems.
3. Validate Group Policy Object (GPO) support in Microsoft Intune using Group Policy Analytics.
4. Implement App Protection Policies for mobile devices and enable Multi-Factor Authentication (MFA).
5. Deploy Windows 11 using Microsoft Deployment Toolkit (MDT) in an enterprise environment.
Ability Statement
Upon successful completion of this module, learners will have the ability to support, maintain, and secure modern operating systems across enterprise environments by configuring device profiles, enforcing security and compliance policies, managing authentication, and deploying operating systems using cloud-based and traditional deployment tool
Entry Requirements
Academic Qualification - Minimum one credit in N level
English Proficiency - Minimum IELTS 5.5 or its equivalent
Experience: Minimum computer / laptop operating skills such as sending mails, typing letters in word, basic excel.