Mastering Stakeholder Engagement Through Strategic Storytelling and Conflict Resolution
Training Provider: Temasek Polytechnic
Course Reference: TGS-2025055300
S$285
Original: S$950
Save S$665
About This Course
This course empowers professionals with strategic storytelling, conflict resolution, and wellness-focused communication skills. It focuses on written communication, building a foundation of storytelling and persuasive techniques, verbal communication, integrating models like GROW, STAR, and Nonviolent Communication (NVC) to handle conflicts and promote workplace wellness.
What You'll Learn
At the end of the course, participants will be able to :
Day 1: Written Communication for Stakeholder Engagement
1. Craft Clear, Engaging Written Narratives:
2. Use the Inverted Pyramid Structure to Prioritize Key Messages
3. Enhance Written Communication Through Decluttering
4. Apply Persuasion Principles to Written Conflict Resolution
5. Promote Workplace Wellness Through Written Narratives
Day 2: Verbal Communication for Stakeholder Engagement
1. Deliver Persuasive Verbal Stories Using Story Mix and SHARP
2. Frame Verbal Messages for Maximum Impact and Engagement
3. Utilize Cialdini’s Persuasion and Pre-Suasion Techniques in Speech
4. Resolve Conflicts with Verbal Communication Using the GROW, STAR, and NVC Models
5. Promote Workplace Wellness Through Empathetic Verbal Communication
Day 1: Written Communication for Stakeholder Engagement
1. Craft Clear, Engaging Written Narratives:
2. Use the Inverted Pyramid Structure to Prioritize Key Messages
3. Enhance Written Communication Through Decluttering
4. Apply Persuasion Principles to Written Conflict Resolution
5. Promote Workplace Wellness Through Written Narratives
Day 2: Verbal Communication for Stakeholder Engagement
1. Deliver Persuasive Verbal Stories Using Story Mix and SHARP
2. Frame Verbal Messages for Maximum Impact and Engagement
3. Utilize Cialdini’s Persuasion and Pre-Suasion Techniques in Speech
4. Resolve Conflicts with Verbal Communication Using the GROW, STAR, and NVC Models
5. Promote Workplace Wellness Through Empathetic Verbal Communication
Entry Requirements
Basic Proficiency in English
Course Details
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