Learning to Serve for Training Administrators (Synchronous e-learning)
Training Provider: NATIONAL UNIVERSITY OF SINGAPORE
Course Reference: TGS-2025056164
S$425
Original: S$850
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About This Course
At the end of this workshop, participants will be able to:
• Understand and apply design thinking techniques to better understand users' journey and pain points
• Create better solutions through divergent thinking techniques .
What You'll Learn
This experiential workshop is specifically designed to empower professionals with essential service and design thinking concepts and techniques to foster a growth mindset and achieve service excellence. The participants will explore how to adapt to the rapidly evolving demands of the customers and cultivate a sustainable approach to continuous service improvement. By equipping participants with the fundamental concepts and problem-solving skills, this workshop aims to enhance the ability of the participants to thrive in a dynamic customer-oriented environment.
The exact replica of the content may be taught in Chinese or another language.
The exact replica of the content may be taught in Chinese or another language.
Entry Requirements
Minimum Diploma level
Course Details
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Note: To apply for this course, visit or contact the training provider directly.
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