Systems and Work Process Improvement at supervisory level (L3)
Training Provider: NTUC LEARNINGHUB PTE. LTD.
Course Reference: TGS-2025056657
S$290
Original: S$580
Save S$290
About This Course
This course focuses on the principles and methodologies of process continuous improvement, enabling learners to identify inefficiencies, redesign processes, and implement effective changes. Participants will explore practical applications through case studies and written assessments to enhance their analytical, problem-solving, and communication skills in organizational settings. The course emphasizes achieving organizational goals while meeting customer expectations and fostering team collaboration.
What You'll Learn
Process Relationships and Improvement Principles.
Understand the foundational concepts of continuous process improvement, including its principles and methodologies.
Identify and analyze process relationships for optimizing workflows.
Process Analysis and Redesign.
Learn to evaluate processes for waste or non-value activities.
Develop skills to redesign processes in alignment with improvement models and organizational goals.
Implementation and Issue Resolution.
Acquire the ability to execute changes in processes effectively.
Resolve challenges encountered during implementation using structured problem-solving techniques.
Team Communication and KPI Management.
Communicate key performance indicators (KPIs) effectively to work teams.
Use appropriate communication strategies to drive team alignment and performance.
Documentation and Reporting.
Prepare detailed reports on improvement activities and their outcomes.
Align documentation with organizational standards and procedures.
Understand the foundational concepts of continuous process improvement, including its principles and methodologies.
Identify and analyze process relationships for optimizing workflows.
Process Analysis and Redesign.
Learn to evaluate processes for waste or non-value activities.
Develop skills to redesign processes in alignment with improvement models and organizational goals.
Implementation and Issue Resolution.
Acquire the ability to execute changes in processes effectively.
Resolve challenges encountered during implementation using structured problem-solving techniques.
Team Communication and KPI Management.
Communicate key performance indicators (KPIs) effectively to work teams.
Use appropriate communication strategies to drive team alignment and performance.
Documentation and Reporting.
Prepare detailed reports on improvement activities and their outcomes.
Align documentation with organizational standards and procedures.
Entry Requirements
• Min 2 years of relevant experience in Food service or related industry.
• Min 21 years old.
• Primary school level onwards.
• Able to read, write and speak in English (WLPN Level 3 and above)
Course Details
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