The Fundamentals of Creative Problem Solving (Synchronous e-Learning)
About This Course
Problem solving skill is one of the most essential soft skills, particular in organisations where teamwork is important. It allows individuals to contribute effectively and achieve greater performance as a collective unit. This course will help individuals to understand the time and place where different problem solving techniques such as brainstorming and systems thinking should be used. Specifically, at the end of the course, the participants will be able to :
- Identify opportunities and translate them to specific and actionable problem statements
- Know the criteria of good problem definition.
- Recognise the key problem solving stages and the process.
- Describe accurately the problem solving stages using established terminologies such as “As-Is” and “To-Be”.
- Establish baseline (“As-Is”) and measure progress/impact of solutions
- Understand the trade-off between effort and the returns.
What You'll Learn
This 2-day short course adopts an inductive approach where learners learn by identifying the commonalities and differences among established problem methodologies.
Through experiential learning and understanding the science behind problem solving, learners will appreciate and internalise the key stages of problem solving process, the guiding principles, and the tools and techniques better than a prescriptive approach.
Entry Requirements
Nil