Problem Solving for IT Professionals (FS)
About This Course
This module equips learners with essential problem-solving skills that are critical for successfully completing their Capstone Project. Learners will develop the ability to analyze challenges, identify root causes, and apply structured problem-solving techniques to generate effective solutions. They will also learn to collaborate with stakeholders, implement strategic approaches, and evaluate outcomes. By mastering these skills, learners will be better prepared to address complex project requirements and deliver impactful results.
What You'll Learn
• Apply problem-solving steps and tools
• Analyse information to clearly describe problems
• Identify appropriate solutions
• Think creatively and be a contributing member of a problem-solving team
• Select the best approach for making decisions
• Create a plan for implementing solutions
• Avoid common decision-making mistakes
• Make good group decisions
• Evaluate and follow up decisions
Entry Requirements
3 GCE ‘O’ Level Passes including English Language with C6 pass or Higher Nitec or Equivalent.
Be able to listen, speak, read and write English at a proficiency level equivalent to WSQ Workplace Literacy (WPLN) Level 4.