Para-Counselling Support
About This Course
This entry-level Para-Counselling course is designed to equip learners with foundational skills, knowledge, and competencies to provide effective emotional support in community and social service settings. Through structured learning, participants will gain practical abilities in active listening, appropriate questioning, ethical engagement, and recognising communication barriers—core competencies essential for supporting certified counsellors and frontline mental health professionals. Learners will also develop an understanding of para-counselling methods and the importance of confidentiality in client interactions. By completing this course, individuals—whether new entrants, jobseekers, or volunteers—enhance their employability and readiness for roles in the healthcare, community care, education, and social service sectors. The training also opens pathways for upskilling towards advanced mental health and counselling support roles, aligning with Singapore’s national push for community-based mental wellness and integrated care models.
What You'll Learn
Learning Unit 1: Active Listening and Communication in Para-Counselling
• LO1: Explain the types of listening and questioning techniques used to support certified counselling professionals in their daily work
• LO2: Identify the types of communication barriers that may occur during the counselling communication process
Learning Unit 2: Understanding Para-Counselling Engagement and Support
• LO3: Describe the methods used to provide engagement and support throughout the counselling process
Learning Unit 3: Ethics, Boundaries, and Confidentiality in Client Support
• LO4: Manage client confidentiality and privacy when supporting the para-counselling process
SEO Keywords
• Para-counselling course Singapore
• Entry-level counselling training
• Active listening skills
• Communication skills in social service
• Community mental health training
• Client engagement techniques
• Confidentiality in counselling
• Ethical counselling support
• Mental health support skills
• Volunteer training mental wellness
• SkillsFuture mental health course
• Social service upskilling
Entry Requirements
At least 21 years old
Minimum Education level of GCE 'N' Level or possess minimally the proficiency level of the Employability Skills Workforce Skills Qualification Workplace Literacy (WPL) Level 3
Adults returning to the workforce or mid-career change workers who are keen to join the Social Service industry