SMU RPA Series: Tech Lab 3 - Process Optimisation and Change Management
Training Provider: SINGAPORE MANAGEMENT UNIVERSITY
Course Reference: TGS-2025057335
S$1,000
Original: S$2,000
Save S$1,000
About This Course
This Tech Lab is an add-on to the Core Module to help companies/ organisations with their project initiatives specific to Robotic Process Automation (RPA) implementations.
Under guidance from industry practitioners and experienced digital leaders from Ernst & Young (EY), this Tech Lab helps a business or organisation embark on RPA implementation within their company/ organisation based on what they have learnt in the 2-day Core Module.
Depending on the readiness of each company/ organisation, options (different Tech Labs) are available to support participants with establishing the digital foundations needed for success.
What You'll Learn
At the end of the 16 hours' worth of hands-on project with facilitated guidance, advisory and learning, participants will be able to:
• Build confidence in the processes to be automated that the end state will drive optimal efficiency;
• Identify potential roadblocks and challenges caused by sub-optimal processes before commencing development;
• Identify ways to integrate Change Management into automation projects;
• Get external point of view and ideas on how to increase adoption of Robotic Process Automation (RPA) use cases;
• Gain insight into who you need to engage and ways to engage;
• Identify ways to support people through periods of change and manage automation anxiety.
• Build confidence in the processes to be automated that the end state will drive optimal efficiency;
• Identify potential roadblocks and challenges caused by sub-optimal processes before commencing development;
• Identify ways to integrate Change Management into automation projects;
• Get external point of view and ideas on how to increase adoption of Robotic Process Automation (RPA) use cases;
• Gain insight into who you need to engage and ways to engage;
• Identify ways to support people through periods of change and manage automation anxiety.
Entry Requirements
Participants should preferably have completed the Core Module of the Series.
Course Details
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