Interact and Serve Food and Beverage Customers
Training Provider: Asian Culinary Institute of Singapore
Course Reference: TGS-2025057444
S$180
Original: S$360
Save S$180
About This Course
This course aims to equip learners with service excellence skills. It will impart knowledge and skills in the area of team communication, service performance, self evaluation on performance effectiveness. Learners will also learn to deliver service in accordance to organization's requirements and how to escalate performance issues accordingly.
What You'll Learn
At the end of the course, learners will be able to:
* identify one's role in the service value chain
* practice the principles of effective team communication
* apply organisation's service standards
* understand service performance issues
* apply methods to monitor personal performance
* identify one's role in the service value chain
* practice the principles of effective team communication
* apply organisation's service standards
* understand service performance issues
* apply methods to monitor personal performance
Entry Requirements
Primary or equivalant
Course Details
Back to All Courses
Note: To apply for this course, visit or contact the training provider directly.
More Courses from Asian Culinary Institute of Singapore
At the end of the programme, learners will be able to:
• Demonstrate an extremely good understand...
At the end of the programme, learners will be able to:
• Demonstrate an extremely good understand...
(SCTP) Advanced Certificate in Food Services (Pastry & Baking) Part-time (Eligible for Part-Time TA)
At the end of the programme, learners will be able to:
• Demonstrate an extremely good understand...