Optimizing Customers’ Experience with FinTech Strategy (Synchronous e-learning)
Training Provider: NATIONAL UNIVERSITY OF SINGAPORE
Course Reference: TGS-2025057494
S$425
Original: S$850
Save S$425
About This Course
At the end of the course, participants will be able to:
• Gain an understanding of the importance of Customer Experience (CX)
• Explore 6 Innovation Behaviours
• Learn about Human-Centered Design and its applications to shape CX
• Methods to fail quickly and learn fast
• How to build a FinTech Strategy
• How emerging technologies like Blockchain and Artificial Intelligence can improve CX
What You'll Learn
Without customers, there is no business and certainly no business growth. Countless studies have proven that keeping your customers at the centre of what you do, enables you to do the right decisions for steering your company and enable scalable growth for the long term. In this course, you will learn how to apply Human-Centered Design methods to get to know what your customers really want, how to build a suitable FinTech Strategy and how emerging technologies like Blockchain and Artificial Intelligence (AI) can help to achieve the desired outcome.
Entry Requirements
Diploma
Course Details
Back to All Courses
Note: To apply for this course, visit or contact the training provider directly.
More Courses from NATIONAL UNIVERSITY OF SINGAPORE
Objectives:
At the end of the programme, participants are expected to achieve the following objecti...
In Singapore’s dynamic business and governance spheres, senior executives & government leaders mus...
The programme is designed to transform educators into impactful leaders equipped to navigate the com...