Conducting Effective Workplace Investigations Powered By SHRM
About This Course
LO1: Respond to employee enquiries about workplace conduct using appropriate information from the organisation’s Code of Conduct and disciplinary procedures.
LO2: Outline expected workplace conduct and behaviours based on relevant legal and ethical considerations.
LO3: Describe the legal grounds for disciplinary action in line with relevant workplace legislation.
LO4: Use appropriate communication techniques and channels to support the investigation of workplace misconduct while managing bias, emotions and privacy concerns.
LO5: Apply confidentiality protocols in documenting investigations and disciplinary actions in accordance with organisational guidelines.
LO6: Draft formal warnings for workplace misconduct using appropriate incident reporting techniques.
LO7: Analyse the Tripartite Guidelines to identify best practices that support desired workplace conduct.
LO8: Apply outcomes to improve HR practices, strengthen psychological safety, and drive policy and culture change for ongoing risk mitigation.
What You'll Learn
LU2: Supporting Workplace Investigations and Disciplinary Procedures
LU3: Strengthening Organisational Culture and Ethical Practice
Entry Requirements
Learners are assumed to able to speak, listen, read and write English at a proficiency level not lower than the Workplace Literacy (WPL) Level 5.