The future of food services: Emerging Technology
About This Course
This course, The Future of Food Services: Emerging Technology, equips learners with the knowledge and skills to harness generative AI and other emerging technologies in Singapore’s dynamic food service industry. Designed to address critical performance gaps, the course offers:
• Skills and Competencies: Learners will gain technical proficiency in evaluating and implementing AI-driven solutions, such as recipe development, supply chain optimisation, and personalised customer experiences. Key abilities include assessing organisational readiness, proposing feasible technological solutions, and facilitating AI implementation in food service settings. Knowledge areas cover technology trends and their applications in the industry.
• Addressing Needs: The course tackles identified gaps, including limited AI literacy, ineffective data utilisation and operational inefficiencies. By bridging these gaps, learners can drive innovation, enhance operational efficiency, and improve customer engagement.
Singapore’s food service sector is a vital economic contributor, projected to reach USD 28.93 billion in revenue by 2025 and USD 68.14 billion by 2030, driven by tourism, economic growth, and international brands. The adoption of generative AI is transforming the industry, enabling businesses to stay competitive through innovative solutions like AI-optimised supply chains and personalised dining experiences. This course is highly relevant for:
• Employment Opportunities: For individuals seeking to enter the food and beverage industry, this course provides a competitive edge by equipping them with in-demand AI skills, making them attractive candidates for roles in restaurants, catering, and food tech startups.
• Job Upgrading: For current food service professionals, the course supports upskilling to remain relevant in a rapidly evolving landscape. It empowers learners to lead AI-driven initiatives, potentially advancing into roles such as operations managers, innovation speciali
What You'll Learn
1. Demonstrate technical proficiency in AI adoption by evaluating emerging technologies against consumer trends, market trends and business requirements by implementing AI solutions in a food service organisation.
2. Assess an organisation’s operational readiness to adopt emerging technology with improved data analysis techniques by enhancing operational efficiency and catering to the organisation’s operating environment.
3. Improve customer engagement and operational efficiency by determining the feasibility of adopting emerging technology and proposing suitable solutions by selecting the best fit technology given a list of potential technological solutions for food service.
4. Implement specific features and functions of emerging technologies by innovating and adapting the new technologies into a simulated food service environment.
Entry Requirements
- Applicants should have completed at least Lower Secondary education or equivalent.
- Basic digital literacy and an interest in food services or technology are recommended.
- No prior experience in AI or IoT is required.
- The course is suitable for both newcomers and working professionals looking to upskill.