Advanced Certificate in Allied Legal Professional Skills Module 8: Knowledge Management (Synchronous E-Learning)
About This Course
Knowledge management is crucial for law firms and legal teams. The experience and knowledge held by lawyers is one of the most valuable assets held by law firms. Unless this experience is shared with others, inconsistencies in work emerge, and knowledge is lost when individuals leave organisations.
The overall objective of this module is to help participants understand what knowledge management is, what outcomes it can drive for law firms and legal teams and the practical aspects around a knowledge management implementation. This module will guide participants through the basic principles that must be followed around implementing knowledge management systems. It explores the importance of creating and capturing knowledge, as well as discovering and repurposing prior work product. It follows a framework for implementing a a successful knowledge management strategy for a variety of different types of law firms and legal teams. It also touches on the relevance of Artificial Intelligence (AI) and business data, as well as the practical aspects of how to get started with knowledge management.
What You'll Learn
• Explain what knowledge management is
• Explain the importance of content to knowledge management
• Understand how they can bring data sources together to create knowledge
• Carry out an exercise with a legal team to organise content and data in a more structured way
• Explain the relevancy of artificial intelligence to knowledge management
• Draw up a knowledge management maturity model and a roadmap for different kinds of organisations
Entry Requirements
Nil