Handling Grievances and Staff Discipline Effectively
Training Provider: SHRI ACADEMY PTE. LTD.
Course Reference: TGS-2025059031
S$200
Original: S$400
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About This Course
This course equips managers, HR professionals, and supervisors with practical skills to handle employee grievances and manage staff discipline effectively. It covers workplace grievance identification, fair employment practices, complaint investigation procedures, and best practices in documentation and communication. By the end of the course, participants will be prepared to promote workplace harmony and ensure compliance with regulatory frameworks such as the Tripartite Guidelines and Workplace Fairness Legislation.
What You'll Learn
Identify types of workplace grievances and misconduct
Apply relevant legislative guidelines and codes of conduct
Conduct fair investigations and manage grievance documentation
Communicate empathetically and resolve issues tactfully
Promote workplace harmony through proactive HR practices
Use role-play and case studies to practice conflict resolution
Apply relevant legislative guidelines and codes of conduct
Conduct fair investigations and manage grievance documentation
Communicate empathetically and resolve issues tactfully
Promote workplace harmony through proactive HR practices
Use role-play and case studies to practice conflict resolution
Entry Requirements
At least 3 years of work experience at executive level
Possess at least N Level
WPL Numeracy level 3
Course Details
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