Assisting Individuals in Crisis and Trauma-Informed Care Practices
About This Course
This crisis intervention course focuses on Assisting Individuals in Crisis. It is designed to teach social workers and allied health practitioners the fundamentals of, and a specific protocol for, individual crisis intervention and is designed for anyone who desires to increase their knowledge of individual (one-on-one) crisis intervention techniques, especially in the fields of Crisis Intervention and Disaster Response.
This course additionally emphasises trauma-informed practices in social work practice. Practitioners could forge therapeutic connections, build trusting working relationships and provide effective interventions to clients. and their caregivers. A trauma-informed lens highlights the importance of self-care of practitioners who are exposed to the distressed experiences of individuals they work with.
Upon completion of this course, with verified full attendance, participants are eligible to receive an electronic Certificate of Completion issued by the International Critical Incident Stress Foundation (ICISF
What You'll Learn
Critical Incident Stress Management
• Describe key concepts relevant to the practice of crisis management
• Identify the common psychological and behavioural reactions in crisis situations
• Practise crisis communication techniques in accordance to the Crisis Intervention and Stress Management Model (CISM)
Trauma informed care
• Define trauma-informed lens in social work practice
• Explain the five principles of Trauma-Informed Care in Social Work practice
• Apply a systems perspective in understanding the impact and experience of trauma on the individual, other social systems. E.g. families, organisations and communities
• Recognise the importance of self-care strategies in trauma-informed care
Entry Requirements
Participants should be social work or allied health professionals, with at least one year of professional practice.