Gen AI - Transformation Roadmap
About This Course
This course is designed to equip beginner-level working professionals with practical skills and foundational knowledge to confidently use generative AI tools such as ChatGPT, Copilot, Claude and Gemini to enhance their work efficiency and output. The course addresses a growing industry demand for talent that can apply generative AI responsibly, especially in handling routine tasks, content creation, data interpretation, and communication.
Participants will learn how to design effective prompts, assess AI-generated content for relevance and accuracy, and apply ethical AI practices including data privacy and anonymisation techniques. The course also fosters critical awareness of AI limitations and instils a strong foundation in responsible AI principles, ensuring learners can leverage AI capabilities while mitigating risks.
As industries across sectors adopt generative AI to automate knowledge work and administrative processes, this course empowers learners to stay competitive and future-ready. Upon completion, learners will be well-positioned for job role enhancement, internal mobility, or career pivoting into tech-enabled functions, giving them a valuable edge in a rapidly transforming digital economy.
What You'll Learn
• LO1: Apply knowledge of the differences between generative AI and other AI paradigms to analyse the accuracy and relevance of generative AI outputs for specific tasks in various industry contexts
• LO2: Apply principles of responsible AI to evaluate the ethical implications and limitations of generative AI applications in workplace settings
• LO3: Construct effective prompts using different modes (text, image, code, etc.) to generate relevant outputs using popular generative AI tools
• LO4: Use anonymisation techniques to protect sensitive information when working with generative AI systems in compliance with Singapore's regulatory framework
• LO5: Determine types of sensitive data in workplace datasets to ensure compliance with data privacy laws when using generative AI tools
Entry Requirements
- 1 year of working experience in any sector; and
- Workplace Literacy and Numeracy (WPLN) 4 or equivalent
*Learners without the right WPLN or equivalent qualifications can be accepted if they have at least 3 years of relevant working experience, subject to the MR’s approval.