Business Negotiation
About This Course
The Business Negotiation course offers numerous benefits for learners seeking to enhance their professional capabilities. Learners will develop the confidence and competence to navigate negotiations strategically, using structured processes and practical techniques. The course equips them with the ability to clearly define objectives, conduct thorough background research, and apply negotiation tactics that align with organisational goals. Learners also build strong communication and conflict resolution skills, essential for managing complex discussions and maintaining positive relationships. By addressing social and cultural differences, the course prepares individuals to operate effectively in diverse or international settings.
In addition, participants will learn to identify team roles, coordinate responsibilities, and document negotiation outcomes for evaluation and continuous improvement. With its broad applicability across industries and a strong focus on real-world practice, this course not only enhances immediate workplace performance but also supports long-term career advancement.
This course opens up a wide range of career opportunities across sectors and roles that rely heavily on negotiation, communication, and strategic decision-making. Mastering negotiation skills is a critical asset in fields such as business development, sales, procurement, human resources, project management and international trade. Professionals who complete this course will be better equipped to take on roles that require high-stakes communication. In leadership positions, the ability to negotiate with stakeholders, resolve conflicts, and influence decisions is often a key differentiator — making this course highly beneficial for those aiming to step into supervisory, managerial, or executive roles.
What You'll Learn
LO2: Prepare and analyse relevant background information, including precedents from past negotiations and the other parties’ positions, to develop negotiation strategies
LO3: Identify roles and responsibilities of negotiation participants
LO4: Apply negotiation processes, techniques, and interpersonal skills to support negotiation goals and manage the negotiation effectively
LO5: Demonstrate effective communication and conflict resolution techniques
LO6: Record and document negotiation activities and outcomes for evaluation, accountability, and future reference
Entry Requirements
- 1 year of working experience in any sector; and
- Workplace Literacy and Numeracy (WPLN) 4 or equivalent
*Learners without the right WPLN or equivalent qualifications can be accepted if they have at least 3 years of relevant working experience in design or media-related roles, subject to the MR’s approval.