Front Office Operations II
About This Course
On completion of this module, students should be able to facilitate guest check-outs, handle payment processing, and execute various end-of-day activities, thereby contributing to the seamless and efficient operation of the Front Desk.
Front Office Operations II (HH53002FP) is one of the modules leading to Higher Nitec in Services – Hospitality Operations (Enhanced Curricular Structure).
What You'll Learn
Entry Requirements
3 GCE ‘O’ Grades:
Grade 1 – 7 in English Language
Grade 1 – 7 in 2 other subjects
* To be eligible for selection, applicants must also have sat for Maths (E/A); or
Nitec in Services qualifications; or
Nitec qualifications (Business/Services Skills); or
Workplace Literacy & Numeracy (WPLN) Level 5 in Speaking, Listening, Reading, Writing and Numeracy, and one year relevant work experience; or
Completed four Foundation modules
Applicants who do not meet the above entry requirements will need to complete Foundation modules before taking Core/Specialisation modules.
Entry requirements for Foundation modules:
2 GCE 'O' Level Grades (Grade 1-8) in any two subjects; or
3 GCE 'N' Level Passes (Grade A-D or Grade 1-5) in English and two other subjects; or
Workplace Literacy & Numeracy (WPLN) Level 5 in Speaking and Listening, and Level 4 in Reading and Numeracy