Retail (SF): Service Coaching L3 (SCTP module only)
Training Provider: NTUC LEARNINGHUB PTE. LTD.
Course Reference: TGS-2025060495
S$144
Original: S$480
Save S$336
About This Course
Coach individuals for service performance to close service gaps and monitor the progress of individuals for improvements in service performance.
What You'll Learn
At the end of this course, learners will be able to learn the following:
LU1 Recognition of a coach’s role
LU2 Preparation of coaching plan
LU3 Application of coaching techniques
LU4 Monitoring of individual for improvements
LU1 Recognition of a coach’s role
LU2 Preparation of coaching plan
LU3 Application of coaching techniques
LU4 Monitoring of individual for improvements
Entry Requirements
Participants are required to have the ability to converse, read and write in English. Minimum Lower Secondary Education or WPLN Level 3 and above.
Course Details
Back to All Courses
Note: To apply for this course, visit or contact the training provider directly.
More Courses from NTUC LEARNINGHUB PTE. LTD.
• Evaluate organisational requirements and business needs for cloud solutions
• Evaluate new a...
• Evaluate organisational requirements and business needs for cloud solutions
• Evaluate new a...
• Discuss foundation concepts of cybersecurity principles.
• Explain how organizations respond ...