CCS – COMMUNICATION – ADVANCED (Classroom & Asynchronous)

About This Course

LU1: Managing stakeholders serves as the starting point, introducing essential knowledge about stakeholder dynamics and management strategies. Learners develop the ability to evaluate these dynamics and align diverse stakeholders to provide a solid foundation for effective communication.
LU2: Communicating through Storytelling, leverage storytelling to enhance communication outcomes. Storytelling techniques, and behaviour change strategies are introduced. Learners learn to synthesize information to create persuasive narratives and anticipate stakeholder responses. This LU emphasizes crafting impactful messages tailored to stakeholder needs, a skill essential for fostering engagement and understanding.
In LU3, learners apply earlier knowledge and abilities, together with the basics of negotiation, they would be able to focus on resolving differing viewpoints through structured negotiation strategies and the ability to evaluate stakeholder perspectives to achieve constructive outcomes in complex scenarios.
Finally, LU4: Understand the challenges and future directions in communication addresses advanced topics like overcoming communication roadblocks and exploring emerging tools. Learners gain the skills to manage sensitive communications and evaluate new communication channels, in preparing them to navigate evolving challenges and opportunities in the future.
This sequence ensures a gradual and effective progression from foundational understanding to forward-looking application.