Performance Management in Healthcare (Classroom & Asynchronous eLearning)
Training Provider: PARKWAY COLLEGE OF NURSING & ALLIED HEALTH PTE. LTD.
Course Reference: TGS-2025060916
S$325
Original: S$650
Save S$325
About This Course
This course equips healthcare professionals with the knowledge and practical skills to implement and manage effective performance systems at the departmental level. Learners will explore how to align strategic goals with departmental actions, communicate performance expectations clearly, identify and analyse gaps in work processes, develop targeted improvements, and evaluate outcomes using Key Performance Indicators (KPIs).
What You'll Learn
By the end of this course, learners will be able to:
- Apply knowledge of department performance management systems to implement performance frameworks and translate strategic blueprints into practical action plans, ensuring alignment with organisational objectives and operational workflows.
- Communicate performance frameworks and role clarity to staff using industry best practices.
- Conduct gap and root cause analyses using established tools and procedures to identify deficiencies in work processes, enabling informed decision-making and process optimisation.
- Apply SWOT analysis techniques to develop evidence-based and context-specific recommendations that address process gaps and enhance overall departmental performance.
- Evaluate departmental performance against KPIs and use findings to guide improvement efforts.
- Apply knowledge of department performance management systems to implement performance frameworks and translate strategic blueprints into practical action plans, ensuring alignment with organisational objectives and operational workflows.
- Communicate performance frameworks and role clarity to staff using industry best practices.
- Conduct gap and root cause analyses using established tools and procedures to identify deficiencies in work processes, enabling informed decision-making and process optimisation.
- Apply SWOT analysis techniques to develop evidence-based and context-specific recommendations that address process gaps and enhance overall departmental performance.
- Evaluate departmental performance against KPIs and use findings to guide improvement efforts.
Entry Requirements
Minimum Entry Requirements:
- Polytechnic Diploma
- Prior relevant work experience in HR, people management, or supervisory roles
- Basic computer literacy skills
- High literacy level where learners are proficient in both spoken and written English
Course Details
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