Essentials of Employee Performance Management
About This Course
This two-day interactive workshop is exclusively designed to provide HR professionals, line managers and people leaders with a comprehensive understanding of Performance Management best practices in a rapidly evolving workplace. Simple, practical, easy-to-use frameworks, tools and processes will be covered in the programme. Participants will take away a short and powerful toolkit to support effective Performance Expectations, Performance Measurement Curve, Continuous Performance Improvement and Performance Feedback. This programme is fully interactive, highly engaging, and totally hands-on.
What You'll Learn
• LO1. Implement comprehensive organisational performance management programmes, aligning individual goals with strategic objectives through effective expectation frameworks
• LO2. Apply diverse measurement tools, including statistical analysis and KPIs, to accurately assess, evaluate, and refine performance, linking it to business outcomes
• LO3. Develop and deliver effective, specific, and constructive performance feedback and communication strategies
• LO4. Manage challenging performance discussions and difficult feedback scenarios, applying best practices for resolution and program refinement
• LO5. Champion continuous performance improvement and development conversations using various competency frameworks to guide growth
• LO6. Evaluate and refine performance management programmes, applying insights from statistical analysis and feedback for continuous improvement
Entry Requirements
Entry Requirements
- 1 year of supervisory/managerial working experience in any sector; and
- Workplace Literacy and Numeracy (WPLN) 5 or equivalent
*Learners without the right WPLN or equivalent qualifications can be accepted if they have at least 3 years of relevant working experience in supervisory/managerial roles, subject to the MR’s approval.