Effective Negotiation Skills
About This Course
Negotiation is a critical skill for achieving organisational and professional objectives in today’s complex business environment. This course equips learners with the knowledge, strategies, and practical techniques needed to manage negotiations effectively from preparation to closure. Participants will examine real-world precedents, analyse roles and contexts, and evaluate how legal, organisational, and cultural factors shape negotiation outcomes. They will also learn to develop structured negotiation plans, set clear objectives, and design alternatives to support mutual agreements.
Through a combination of case studies, discussions, role-plays, and written assessments, learners will apply proven processes and techniques to execute negotiations, manage conflicts, and finalise agreements with confidence. By the end of the course, participants will be able to evaluate negotiation outcomes against objectives, ensure compliance with regulations, and adopt a structured approach to securing win-win results.
What You'll Learn
By the end of this course, you will be able to:
LO1: Analyse negotiation precedents and contexts to identify key factors influencing negotiation outcomes.
LO2: Apply communication and conflict resolution techniques in relation to negotiation roles and responsibilities to achieve desired outcomes.
LO3: Develop negotiation plans with objectives and alternatives to support organisational and stakeholder needs.
LO4: Apply negotiation processes and techniques to execute and close agreements effectively.
LO5: Evaluate negotiation outcomes against objectives in alignment with legal and organisational requirements.
Entry Requirements
* Minimum GCE ‘N’ Level
* Ability to use Windows and/ or Mac OS
* Ability to use Word Processing and Excel
* Basic awareness of software systems and applications