Smart with Google Workspace and AI
About This Course
This course equips adult learners, mid-career switchers, administrative staff, and team leads with the skills to confidently use new technologies, such as Google Workspace and Gemini AI, tools to improve daily communication, collaboration, and productivity at work. Participants will learn how to navigate and apply core applications of the new technologies such as Gmail, Google Drive, Docs, Sheets, Slides, Calendar, Meet, Chat and Gemini for real-world office scenarios. Through a combination of guided walkthroughs, hands-on activities, and workplace-based case scenarios, learners will practice managing shared documents, scheduling meetings, collaborating on files in real time, and troubleshooting common user issues.
What You'll Learn
1) Identifying the emerging technologies, defining the process parameters from given requirements of the technology and generating ideas for development of the new solution.
2) Assessing the use of technology on executing workflow, procedures and instructions for enhancement in accordance with performance criteria.
3) Analysing potential risks, developing and implementing integration tools, plans and approaches of the new technology to meet business requirements.
4) Developing performance metrics to monitor and evaluate the effectiveness of use of technologies applications.
5) Identifying and reporting faults on system process of the technologies.
Entry Requirements
Learners are expected to have a minimum of the following:
1. Able to read, write, speak, and listen to basic English.
2. Able to operate essential Windows applications, a computer, keyboard, and mouse.
3. Lower Secondary Education.