Tools for Transformational Change & High-Performance Leadership
About This Course
This course equips participants with practical coaching skills to enhance individual and team performance in the workplace. Designed for professionals, team leaders, HR practitioners, and managers, the program introduces key coaching concepts, models, and techniques that foster growth, accountability, and motivation. Participants will learn how to conduct effective coaching conversations, apply structured frameworks such as the GROW model, and develop core skills like active listening, powerful questioning, and constructive feedback. Through interactive activities, role-plays, and real-world scenarios, learners will gain the confidence and competence to use coaching as a leadership tool and support continuous improvement across their teams or organizations.”
What You'll Learn
By the end of this course, participants will also be able to:
• Understand the principles and benefits of coaching.
• Apply core coaching models such as GROW.
• Use active listening, questioning, and feedback techniques.
• Conduct effective coaching conversations.
• Manage coaching relationships professionally.
Entry Requirements
Entry Requirements
• Be able to read, write and speak English at WPL Level 4
• Be able to manipulate numbers at WPN Level 4
• Be able to act in a professional manner
• Be able to observe confidently
• Be vigilant at all times
Nationality
Singapore Citizens, Malaysian Citizens who are Singapore Permanent, holders of Work Permits or Employment Passes.
Age
The minimum entry age for learners shall be 18 years old at the time of application and the maximum age shall be 70 years old.
Physical and Medical Requirement
• Certified by a medical doctor to be physically fit for work
• Not be colour-blind or hearing impaired
Education Qualifications
The minimum entry educational qualification for learners shall be 3 GCE ‘O” Level credits, 3 SPM Credits, NITEC or their equivalent