Drive Quality Assurance and Compliance in Office Operations
About This Course
This practical course equips office professionals with the knowledge and skills to support and participate in office audits and compliance effectively. Participants will gain a foundational understanding of administrative and operational processes, learn how to identify audit risks and inefficiencies in office workflows, and develop the ability to document and report audit findings clearly and professionally.
What You'll Learn
At the end of the course, learners will be able to:
- Identify workplace processes that do not comply to the organisation or industry guidelines or protocols
- Understand how routine office operations and documentation practices affect audit compliance
- Gain insight into the audit lifecycle, understand one’s role in audit preparation and gather relevant documentation
The course is suitable for administrative staff, office professionals, and operational teams.
Entry Requirements
able to speak, read, and write at a English proficiency level of ES WPLN L3 or equivalent
attitudes that include: a sense of responsibility, able to organise and multi-task, being passionate in performing work activities
target age group: 25 and above
minimum education level: secondary education
required years of experience: 6 months of work experience
computer knowledge: basic